Last revised 10/Jan/2022
Refund policy of Vento Technology Integrated Solutions LLC,
STANDARD REFUND TERMS
Annual Plans – Within 30 days of the date of the transaction
Monthly Plans* – Within 48 hours of the date of the transaction. *Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by ventotech.co in accordance with the terms and conditions of the applicable product or service agreement (see here).
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.
PRODUCTS WITH SPECIAL REFUND TERMS
Domain Name Registrations/Renewals
ALL SALES ARE FINAL: No Grace Period Provided for Refunds There is no grace period for refunds on new registrations or renewals, and we do not delete unwanted domain names.
We do not offer refunds on domains after the registration or renewal is complete. All sales are final (as stated on the shopping cart and per our registration agreement).
This includes fraudulent registrations, misspellings, or simply changing one’s mind. Please verify spelling and number of years on new registrations and renewals once in the cart and again on the next page prior to purchase. This can help avoid unwanted domain registrations.
You can cancel SEO Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.
Social Media Management
Within 48 hours: You can cancel Social Media Management and request a full refund within 48 hours of initially purchasing or renewing.
After 48 hours: You will not be refunded the cost of the present or past months on any plan since the service has already been performed and in the quarterly plan an additional early cancellation fee of up to EGP 1,500 or it’s equivalent in USD will be deducted from the subsequent months refund.
Professional Web Design and Mobile Application Development Services
Web Services: 50% cancellation fee of total agreed amount when in progress, non-refundable once complete.
Mobile Application Development Services: 50% cancellation fee of total agreed amount when in progress, non-refundable once complete.
Logo Design: 50% cancellation fee of total agreed amount when in progress, non-refundable once Artwork Delivered
Website Makeover Services:50% cancelation fee of total agreed amount when in progress, non-refundable once site is complete.
Purchased Product w/ Free Domain
In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on ventotech.co website and is not subject to any promotion, discount, or other reduction in price).
If an Expert Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).